Privacy, clearly explained.

Who We Are

The Virtual Design provides website design, website care, and content support for local businesses in Tampa Bay, Clearwater, and St. Pete, Florida. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and what choices you have.

If you have any questions, you can reach us at support@thevirtualdesign.com.

What Information We Collect

We collect information you give us directly. This usually happens when you fill out our contact form or request a website review. The information we collect may include:

• Your name
• Your email address
• Your company name (if provided)
• Your phone number (if provided)
• Your current website URL
• Your service area
• The type of service you're interested in
• Your timeline and budget range
• The message or details you submit

Our website may also collect basic technical information through normal hosting logs, such as your IP address, browser type, device type, and pages visited. We don't sell your personal information.

How We Use Your Information

When you contact us, we use your information to:

• Respond to your inquiry
• Review your website and business details
• Follow up about potential services
• Send you information you asked for
• Improve our website and services

We don't add you to any mailing lists without your permission. We don't sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

We use trusted third-party services to host our website, collect form submissions, manage email, and keep the site running. These providers may process limited information only as needed to provide their services to us.

Our website includes Google Analytics to help us understand how visitors use the site and improve its content. Depending on your browser and the site's settings, it may collect information such as pages viewed, visit activity, browser and device details, and approximate location. Google Tag Manager is also installed to manage website tags. Google processes information collected through its services as described in Google's Privacy Policy.

Cookies

Our website provider may use functional cookies or similar technology to help the site work properly. Google Analytics may also use analytics cookies to distinguish visits and measure site usage, depending on the site's settings.

You can use your browser settings to block or delete cookies. Blocking cookies does not necessarily prevent all analytics information from being sent. Learn more about Google Analytics cookie use. If you have questions about information collected on this site, contact us using the details below.

Your Rights

Depending on where you live, you may have rights related to your personal information. You can ask us to:

• Tell you what information we have about you
• Delete any personal information we've collected from you
• Correct anything that's inaccurate

Email us at support@thevirtualdesign.com and we'll respond as soon as we reasonably can.

Data Retention

We keep contact form submissions and project communications as long as needed to respond to your inquiry, provide services, keep business records, and handle normal follow-up. If you want us to delete information you submitted, email us and we'll review the request.

Data Security

We take reasonable steps to protect the information submitted through our website. No website or email system is completely secure, so please don't send sensitive personal information through the contact form.

Children's Privacy

This website is intended for business owners and adults. We don't knowingly collect information from anyone under 13. If you believe a child has submitted information through our site, contact us and we'll delete it.

Changes to This Policy

If we make changes to this policy, we'll update the date at the top of this page. The latest version will always be posted here.